Product Manager · Boston, MA
I've spent seven years building software that people depend on for their safety. Now I'm bringing that same standard of rigor into the private sector, where I want to build products that earn loyalty the same way: by actually solving the problem.
Most product managers learn to appreciate UX. I started there. Fourteen years of design work, I understand how people interact with software, where they get confused, what makes them trust or abandon a product. It shaped the way I think about every roadmap decision I make. My background isn't a detour from product management; it's the lens I bring to it.
I've worked in many environments where the cost of getting it wrong was real. There was no "ship fast, fix later" culture. Every feature decision had to be defensible, every stakeholder had to be genuinely aligned, and adoption couldn't be mandated. That's the discipline I carry into every product I work on. To make the decision legible, make the process trustworthy, and make the product something people actually want to use.
Lately, I've been experimenting with recycling thrifted sweaters. There's something satisfying about taking material that was headed for the bin and turning it into something new.
I spend most of my professional life writing — PRDs, briefs, recommendations. Fiction writing is a different kind of challege. But I work through it the same way I approach any: reading what's been done well, practicing badly at first, and iterating.
Lucky is the most opinionated collaborator I have. She has strong views on whether my current knitting project is a toy or a nap surface (the latter, is preferred).